More time for people in your practice. AI for administration and internal workflows.
The phone rings while a colleague searches for an instruction and reception answers another routine question. We help the practice team find information and simplify suitable administrative tasks.
Where your team can get support
Find internal documents
Search approved working instructions, equipment manuals and administrative templates. Staff can open the original source to check the current instruction. This initial application does not need identifiable patient records.
Prepare organisational replies
Directions, opening hours, appointment procedures or documents to bring: an assistant can prepare replies from information approved by the practice. Medical questions go to the practice team.
Make handovers and onboarding easier
Document recurring administrative work so new colleagues can find checklists, templates and the right contact. Training covers suitable tasks and how to check responses.
An initial application without patient records
Start an internal knowledge search with a defined collection: approved instructions, organisational information and blank forms. We check whether it is current and agree who will maintain it.
Test typical questions as well as questions the collection cannot answer. The assistant should identify the gap and refer the user to the responsible person. A plausible guess is not a useful reception answer.
Later applications involving patient information require a separate assessment of data flows, permissions and operating conditions before becoming part of an implementation.
From an administrative task to everyday use
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01
Understand the interruptions
Discuss which tasks interrupt the team, where information is missing and what the practice-management system already supports. A template or existing feature may be enough.
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02
Configure a bounded application
Agree the information sources, users and behaviour when a question cannot be answered. Integrations depend on the interfaces actually available in your system.
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03
Test with the team
Try typical and difficult cases. Clarify approvals, responsibility and error handling before introduction. Training, maintenance and support can be arranged to fit the practice.
Private AI for information that must remain internal
We can set up AI on your infrastructure or on dedicated servers with a hosting partner. Tasks, concurrent users and response time determine the hardware. We work with ISO 27001-certified hosting partners.
In a hybrid setup, protected content is processed privately. General tasks without patient information can use an additional approved cloud model. Access, external connections and maintenance arrangements are part of the design.
Questions from medical practices
Does this include diagnosis or treatment advice?
No. The services described here cover administration, internal document search and organisational workflows. Diagnosis, treatment and assessment of clinical urgency are outside this scope.
Can a website chatbot answer patient questions?
It can provide approved organisational information, such as opening hours or how to arrange an appointment. We bound the task and provide a handover to the practice. It does not offer medical advice or emergency assessment.
What does a first application cost?
Simple, clearly scoped applications can start at €2,000 excluding VAT. Data preparation, integrations, hardware and operation affect the actual price. You receive an agreed proposal before implementation; the first call is free.
Who keeps the practice information current?
You name the person responsible for the information. We configure the agreed update process and show the team how to update or remove sources. We or our partners can provide technical maintenance and support as agreed.
Check whether the work is worthwhile
The AI audit costs €500 excluding VAT. We review selected workflows and provide recommendations, ideas for concrete projects and guidance on practical, secure AI use. The full fee is credited towards subsequent consulting or implementation. If we find no economically worthwhile use of AI, the audit fee is waived; only expenses agreed in advance, such as travel, remain payable.
What holds your team up each day?
Tell us about the administrative task in a free first call. We do not need patient records for that conversation.