AI for your medical practice: more time for patients, less admin. We build AI that takes routine work off your reception.
Prescription requests, test results, appointment requests, callbacks: admin takes up a lot of time at reception. AI Værk works with your practice or medical care centre from the first call to a solution in daily use. Patient data stays under your control, on a server in your practice if you prefer.
Medical practicesOverview Page 1 of 5
AI Værk is your 360° partner for AI in mid-sized companies.
Together we pin down where AI can take work off your hands, and then we implement it.
We know the day-to-day work in medical practices: repeat prescription requests by phone, incoming hospital and specialist letters and questions within the practice team. We also know what holds things up everywhere: re-keying data from one system into another, or waiting for the one person who knows the answer.
You can start wherever you are: with an early idea, a workflow that takes too long, or a finished plan for us to implement.
Justus August and Elias Arndt
About us-
01
Consulting and AI audit
In a free initial call of about 30 minutes, we listen. In the €500 AI audit, we review your workflows, data and software, then agree with you where to start.
Pricing and AI audit -
02
Workshops and training
Your team practises on real tasks from their own day-to-day work and learns to use AI tools safely and check the results.
Workshops -
03
AI assistants and chatbots
Your team or your customers ask, your company knowledge answers: with sources, and only with what the person asking is allowed to see.
Internal AI assistants -
04
Process automation
Recurring workflows run on their own from intake to result, connected to the software you already use.
Process automation -
05
Custom development
We build custom software where off-the-shelf products fall short, for example for a workflow that only exists at your company.
Custom development -
06
Operations and maintenance
We host, monitor and maintain the software and extend it when your workflows change.
Operations and monitoring
A repeat prescription, ready to sign
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01
The request comes in
One evening, a patient writes through the contact form that her blood pressure tablets run out on Friday.
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02
The software prepares it
On the server in your practice, it finds the patient in your practice software, looks up her last prescription and creates a prescription task for the doctor.
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03
The doctor approves
In the morning, the doctor checks the task and issues the prescription. The patient gets a short message telling her when it is ready to collect.
Where AI saves your practice time
Prepare repeat prescriptions
Whether the request comes by form, email or answerphone, the software recognises it, looks up the last prescription and creates a prescription task for the doctor.
File results and doctors’ letters
The software matches whatever arrives by fax, email or as a PDF to the right patient and files it in your practice software. The doctor sees new results straight away.
Answer team questions faster
Hygiene plan, equipment manual, the routine for new patients: answers come from your own practice documents. New medical assistants find their feet faster.
Patient data stays where you decide.
You are bound by medical confidentiality. So you decide where the software runs, and we set it up exactly that way.
- Confidentiality in the contract: we and everyone involved commit in writing to professional secrecy. This meets the requirements of Section 203 of the German Criminal Code (StGB).
- A data processing agreement under the GDPR, signed before the software sees real data.
- Your data is never used to train AI models.
- Every access is logged. You see who opened what, and when.
Connected to your practice software
Where your practice software offers an interface, we create tasks and documents directly in it. Otherwise your team moves them across from a work list with one click. We work out which route suits your practice in the initial call.
You keep using the AI features your practice software already offers. Our software takes on the messages that still end up at reception afterwards, with the last prescription attached for a prescription request.
Product names mentioned are trademarks of their respective owners. Mentioning them implies no partnership with the vendors and no endorsement by them.
Working safely with AI: training for medical assistants and practice managers
Your team practises on a request as it sits in the inbox in the evening: what does the software prepare, what does the AI see of it, and what does your team check itself? Use the switch to see how patient data stays protected.
“Good evening, my Ramipril 5 mg runs out on Friday. This is Person 4821Maria Kunze, born on Date 123 April 1958. For a few days now, I’ve often felt dizzy in the mornings. Could I collect the prescription tomorrow?”
- Your server inserts placeholders
- Sent encrypted
- Cloud AI processes it
- Your server puts the names back
Only your server knows which placeholder belongs to which person.
- Message arrives
- The AI on your server works with the full message
Nothing leaves your practice.
Check the prescription request
Compare the medication and dose with the last prescription before the task goes to the doctor.
Protect patient data
Recognise which details the AI only sees as placeholders, then match the patient safely in the practice software.
Pass on the medical concern
Treat the dizziness as a concern of its own. The medical assistant calls the patient back and tells the doctor the same day.
Questions before getting started
Can we use AI with patient data?
Yes. Since 2017, Section 203 of the German Criminal Code (StGB) has allowed you to share confidential information with service providers, as far as their work requires it and provided they are bound to confidentiality. That is exactly what we set out in the contract, together with the data processing agreement. If the software and the AI model run on a server in your practice, the data stays on your premises from start to finish.
Does it work with our practice software?
Yes. Where CGM ALBIS, CGM TURBOMED, medatixx or tomedo offer an interface, we create tasks and documents directly in it. Otherwise your team moves them across from a work list with one click. We check which route suits your practice in the AI audit.
What does getting started cost?
The initial call is free. If the task is already clear, we move straight to a proposal. If a closer assessment is needed, the AI audit costs €500, fully credited towards implementation with AI Værk. Small solutions start at around €2,000. If we find no useful AI application, the audit fee is waived; previously agreed expenses remain payable. Our proposal lists setup, licences, hosting and support separately.
Is it worthwhile for a small practice?
Often even more so, because a few medical assistants carry a lot of admin. In the AI audit we do the maths with your own figures. If it does not pay off, we tell you plainly.
Where does your reception lose the most time?
In the free initial call, tell us what holds your practice team up every day. We will show you where AI helps, what it costs and how it works with your practice software.