Handle enquiries
Sort incoming messages, add relevant information from your records and prepare a suitable draft reply. Your team steps in when experience, negotiation or approval is needed.
AI process automation that gets work done.Your team makes the decisions. Routine work takes care of itself.
Reading emails, transferring documents, finding information, triggering the next step: much of the work happens between your systems. We automate these workflows with AI and the right integrations, taking each input through to a finished result.
Work you can hand over
Process documents
Extract and categorise details from invoices, forms or reports and prepare them for the destination system. Unclear cases reach the right person with the context they need.
Prepare reports
Bring together data from existing sources, highlight changes and prepare the next report. Your team checks the result and decides what to do next.
From the first workflow to a working system
01
Choose the right process
We look at how the work happens today: the trigger, steps, systems, exceptions and outcome. Together, we choose a workflow worth automating.
02
Connect existing systems
We use the tools you already have, connect data sources and build the logic needed. Clear rules handle predictable steps; AI processes language and documents where it adds value.
03
Test it in everyday work
Your team works with real cases. We check output quality, processing time and handovers, then adjust the workflow until it works in practice.
04
Keep it running and improving
After launch, we remain responsible for traceable workflows, reliable operation and adjustments as your requirements change.
What you get
A clearly documented workflow, connected to your systems, with a defined outcome. Your team knows which steps run automatically, where they make decisions and how to handle exceptions. You also get documented interfaces and data flows, along with the operational support we agree on.
A dedicated agent makes sense when the solution needs to carry out several steps independently. For a simple, fixed workflow, rules and a good integration are often enough. We choose the technology that gets the job done reliably.
Build on a foundation that supports the next step
At Kirsch & Drechsler, an opportunity assessment and workshops grew into a long-term partnership: internal knowledge management, a website chatbot, automations and the joint development of CherryGate. New applications build on what already works in the business.
What does AI process automation cost?
The work involved depends mainly on the process and its integrations. How many systems need to work together? How good is the data? Which exceptions and approvals need to be covered? We divide the project into clear phases and establish the scope and effort before implementation.
Cost guide: weigh up effort and value
Which workflow takes up your team’s time every day?
Tell us briefly about the process, the systems involved and the result you want. We will show you the most useful place to start automating.
