Questions about fees, training and membership answered, even at the weekend. An AI assistant that answers from your constitution and fee rules.
Questions like “How much is the family rate?” cost your board and coaches evenings every week, even though the answers are already in your documents. The assistant finds them there and names the passage in the constitution or training plan. It needs no member data for this and works with the documents you give it.
AssociationsAI assistant Page 6 of 10
How your association gets an AI assistant
AI audit for your member questions
Together we collect the most common questions and the documents that answer them, and show which part an assistant can take on. €500, credited in full when you go ahead with implementation.
AI consulting for associationsBuild the assistant
We set the assistant up on your constitution, fee rules and training plan and add it to your website and inbox. Small software for associations from €500, with a discount for non-profit associations depending on the project.
AI software for associationsKeep it up to date
We look after hosting and maintenance. When your fee rules change, you upload the new version and we check the answers with you.
AI agency for associationsWhat the assistant does for you
Sort the inbox
The assistant answers questions from email or the contact form directly, or leaves the board a finished reply ready to send.
Pass on special cases
Cancellations, complaints and questions your documents do not answer go to the right person on the board with all the details.
Answer from your documents
On fees, training times, taster sessions and holiday schedules the assistant answers from your documents and names the passage it comes from.
From question to the right answer
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01
A question arrives
On Sunday evening a father asks on the website: “Is children’s gymnastics on this Tuesday?”
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02
Find the exception
The assistant checks the training plan and the holiday schedule. This Tuesday falls in the autumn half-term, so there is no session.
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03
Answer
It replies: “Children’s gymnastics is off this Tuesday because of the half-term break and starts again as usual the week after.” It names the holiday schedule as its source.
Questions about the AI assistant
Can we use an AI assistant with member data?
For questions about fees and training the assistant needs no member data, it works with your constitution, fee rules and schedules. If it should also prepare personal enquiries, a data processing agreement under the GDPR sets out where the data is stored. Your data is never used to train AI models.
What happens when the assistant does not know an answer?
It says so plainly and passes the question to the right person with all the details. We test these cases before launch with questions your association really receives.
Does it work with our website and club software?
Yes. The assistant runs as a chat window on your website or answers emails from your inbox. If your club software offers an interface, it can also tell people which course places are free.
What does an AI assistant for associations cost?
The initial call is free. Small software for associations starts at €500, and depending on the project we offer non-profit associations a discount. The AI audit costs €500 and is credited in full when you go ahead. Hosting and support are listed separately in the proposal.
Which questions do your members keep asking?
In the free initial call, tell us which questions reach you and where the answers are written down. We will show you how the assistant answers, what it costs and how it gets onto your website.