Members find documents and see where their enquiries stand. Member portals for cooperatives
A member portal saves the office phone calls when members can find there what they would otherwise ask for: the current articles, their shareholding, the status of their enquiry. We plan documents, personal information and enquiries as one workflow with the right access rights.
A portal needs maintained information.
Another login does little good if it leads to outdated circulars.
We clarify which source is authoritative, who keeps it up to date and which requests stay personal. Phone and paper remain for anyone who prefers them.
What the solution can do
View personal details
Each member sees only their own released data. New bank details go to the office before they are accepted.
Find documents
The articles, circulars and other approved documents sit in one organised place. An assistant finds the relevant passage and drafts an answer from it.
Track enquiries
Every enquiry becomes a case with a named owner. The member sees the status; internal notes stay internal.
How a project runs
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01
Define the scope
We walk through a typical case and its exceptions with you. That settles data, responsibilities and acceptance criteria.
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02
Agree the offer
You get a binding offer, with a cost ceiling for open-ended projects. New requests are priced before we build them.
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03
Introduce and operate
Your team tests on its own cases. Data migration, training and support are agreed as needed.
Which data can go where?
Together we decide which data the application may read, who sees it and how long it is kept. It can run locally or on dedicated servers, with cloud AI only for content you approve.
What it costs
The first call is free. The AI audit is fully credited if you implement with AI Værk; otherwise it costs €500.
Small, clearly defined applications start at €2,000, not a package price for everything on this page. Hardware, licences, hosting and support may come on top.
- free
- the first call
- €500
- AI audit, credited on implementation
- from €2,000
- small, clearly defined application
Related next steps
Member and share administration
Contacts, cooperative shares and payments in one system.
Explore the applicationPrepare cooperative meetings digitally
Invitations, registrations and proxies from an up-to-date member list.
Explore the applicationRepair reports for housing cooperatives
Members report damage with a photo, and the office sees who is handling it.
Explore the applicationQuestions about this project
Can a portal assistant give binding answers?
The binding answer still comes from your cooperative. The assistant answers only from the agreed documents and hands over to the office when it cannot help. We test it with difficult questions before launch; a language model can still make mistakes.
Can our existing systems stay?
We check that first, including your software's interfaces. We only connect what is technically possible and worth it, and decide which system holds the data and who approves changes.
Which workflow would you like to simplify?
Briefly describe the task, the software involved and the most common questions. We do not need confidential original documents for the free first call.