Members find the statutes, their shares and the status of their enquiry themselves. Your member portal with a personal login for every member.
Many calls to your office are about the same questions: how many shares do I hold, where are the current statutes, has my change of address arrived? In the portal members see their details and documents, and an assistant answers questions from your statutes and circulars. Each member sees only their own data, on a server you choose.
CooperativesMember portal Page 4 of 10
How your member portal comes together
Collect the common questions
We work out with you which questions your office answers most often and decide what the portal should show. AI audit €500, credited in full when you go ahead.
AI consulting for cooperativesBuild the portal
We build the login, the member area and the assistant and connect your membership system. Small solutions from around €2,000; we give a fixed price for your portal after the audit.
AI software for cooperativesRun the portal
We host the portal, keep it secure and up to date and set up access for new members.
AI agency for cooperativesFrom a change of address to confirmation
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01
Change in the portal
A member moves house and enters the new address in the portal. The status shows straight away: received.
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02
Your team checks
The software puts the change in front of your team, with the old and new address side by side.
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03
Done
One click and the new address is in your membership system. The member sees “done”, and the invitation to the next general meeting goes to the right address.
What the software takes on
Show members their own data
After logging in, each member sees their address, shares and payments from your membership system. Changes go to your team as a request.
Track enquiries
Every enquiry gets a status and a named person. The member sees whether it has arrived, is in progress or is done.
Answer questions
The assistant answers questions about notice periods, dividends or transferring shares from your statutes and circulars. Anything out of the ordinary goes to your office.
Questions about the member portal
Can member data go into a portal?
Yes, with a personal login, an encrypted connection and a data processing agreement under the GDPR. You decide whether the portal runs in your office or on a dedicated server in Germany.
Does the assistant give binding answers?
It answers from your statutes and circulars and shows where each answer comes from. Questions about money, leaving the cooperative or exceptions go to your office.
Do all members have to use the portal?
Phone, post and email stay as they are. The portal saves you time with everyone who prefers to look things up.
What does a member portal cost?
The initial call is free, and the AI audit costs €500, credited in full towards implementation. Small solutions start at around €2,000; we give a fixed price for your portal once scope and connections are clear.
Which questions does your office hear most often?
In the free initial call, tell us what your members ask about. We will show you what a portal can take on, what it costs and how it works with your membership system.