AI for trade businesses using TAIFUN: less office work, more time for jobs. We build AI software for trade businesses and connect it to TAIFUN Handwerk and TAIFUN openBusiness.
When the maintenance season comes round, our software writes to every customer whose maintenance contract is due, reads the replies and enters the confirmed visits as appointments. After the job, it turns the engineer’s voice note into the report on the job. Your office checks it and sends the invoice.
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How we work with your business
AI audit for maintenance and service
We look at how maintenance and service calls run today, from contract to invoice, and where your office loses time. €500, credited in full when you go ahead with implementation.
Pricing and AI auditBuild the maintenance planning
We build the letters, the scheduling and the reports, connect them to TAIFUN and take care of hosting and maintenance. Small solutions from around €2,000.
SolutionsTrain your team
Your office and service team learn to check drafts quickly and to use AI safely with customer data.
WorkshopsWhat the software takes over
Announce maintenance
The software picks out the systems due for service from your maintenance contracts and writes to each customer with two suggested dates.
Enter replies as appointments
“Tuesday’s fine, but only from ten.” The software reads the reply, enters the appointment and adds any special requests to the job as a note.
Reports from voice notes
After the service, the engineer dictates what he replaced. The software writes the report on the job, with materials from your parts catalogue.
Illustrative use case
From due maintenance to a booked visit
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01
Find the due contracts
In September, 140 gas boilers and heat pumps are due. The software sorts the list by area, so each engineer covers one district in a single run.
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02
Write to customers
Every customer gets an email or a letter with two dates when the engineer is in their street. The software reads the replies, including the ones that just say “fine”.
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03
Enter the appointments
Confirmed visits appear in the schedule as maintenance jobs. Customers still without a reply after a week go on your office’s call-back list.
Connected to TAIFUN
TAIFUN already includes maintenance contracts, an app for your engineers and wholesaler links via DATANORM and IDS, the formats German wholesalers use for price lists and orders. Our software takes over the writing in between: letters, replies, reports. Where your TAIFUN offers an import route, we create appointments and reports straight in it; otherwise your office moves them across from a work list with one click.
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Your team practises on real customer replies
In the training, your office works with replies as they arrive in the maintenance season. Use the switch to see what a cloud AI gets to see.
“Hello, Tuesday’s fine, but only from ten. The key is with the neighbours at number 9. By the way, the boiler has been dripping for a few days. Regards, Person 6142Jürgen Peters, Address 2087Lindenallee 11, Rendsburg”
- Your server inserts placeholders
- Cloud AI does the work
- Your server puts the names back
Only your server knows which placeholder belongs to which person.
- Message arrives
- The AI on your server handles it in full
Nothing leaves your business.
Enter the appointment
Enter the confirmed Tuesday, from ten o’clock, as a maintenance job.
Note the access
Add the note about the key to the job, so the engineer knows where to find it on the day.
Pass on the fault
Pass the dripping boiler to your service team. They decide whether the part comes along on the visit.
Questions about TAIFUN
What does TAIFUN already do itself?
TAIFUN manages maintenance contracts, includes an app for your engineers and connects to wholesalers via DATANORM and IDS. For the phone, TAIFUN lists an AI office assistant that books appointments into the TAIFUN calendar. You keep using all of it; our software writes the letters, reads the replies and produces the reports.
Does this apply to TAIFUN Handwerk and openBusiness?
Yes. In the initial call we look at which modules you use and which import route suits you. The proposal then sets out what lands directly in TAIFUN.
What does it cost?
The initial call is free. The AI audit costs €500 and is credited in full when you implement with AI Værk. Small solutions start at around €2,000. Hosting and support are listed separately in the proposal.
Who does the work?
You work directly with us, the founders. Justus leads consulting and training; Elias is responsible for development, integration and operation. We are happy to work alongside your IT provider.
How many maintenance customers does your office chase by phone every autumn?
Tell us in a free initial call how maintenance and service calls run in your business. We show you what the software takes over and what it costs.