Help new colleagues get started
How do we place an order? Who approves it? The assistant helps new colleagues find the documented process and the person responsible. The team handles questions that need individual guidance.
Your team asks.Your company knowledge answers.
The same questions often reach the same colleagues. We turn your documented knowledge into internal AI assistants: people find answers, prepare their work and move forward. In your working environment, with the right sources and access permissions.
Find knowledge when it matters
Prepare service responses
Staff find approved product information and relevant process guidance before answering an enquiry. Source references help them check the facts and put the answer in context.
Find the current instructions
Work instructions, manuals and internal pages become accessible through one place. The assistant points to the relevant source and highlights gaps when information is missing or contradictory.
From company knowledge to an everyday tool
01
Choose a focused area
Together with your team, we identify recurring questions, current sources and who needs access. We agree on a scope and concrete questions to test before launch.
02
Connect sources and permissions
We configure a suitable existing tool, integrate your sources or develop the solution you need. User roles define which content the assistant can use for each person.
03
Check answers together
We test real questions: Does the answer match its source? Do access controls work? Does the system recognise missing knowledge? Your team also checks whether the answers help with the actual work.
04
Introduce and support it
We help your team get started and document operation and responsibilities. We agree on support, source maintenance and further development to suit how you work.
A useful starting point has a clear owner
One team, a manageable collection of current documents and questions that come up every week: that is a sensible first area. A named owner keeps the sources current and decides which content is approved.
You receive a configured assistant with relevant sources, defined user roles, useful source references and answers tested against real questions. Team introduction and documented operation are part of the delivery. Your team can use it in everyday work and expand it with a clear purpose.
Knowledge as a foundation for ongoing work
Our collaboration with Kirsch & Drechsler includes workshops, internal knowledge management, a website chatbot and ongoing development. We build on existing foundations and develop them together with the company.
Prepare answers or run a workflow?
An internal assistant helps people find information and prepare their work. Automation carries out a defined workflow across several steps. The right approach depends on the result your team needs.
What does your team keep searching for?
Tell us which questions come up repeatedly, which sources you use and who needs access. We will work out a sensible starting point together.
