When a client asks for an update, the reply from the Advoware file is already waiting. We build AI software for law firms using Advoware and connect it to your inbox and case files. Consulting, training for your team and ongoing operation are part of it.

“Is there any news on my case?” Emails and calls like this come in every day, and every answer means opening the file, reading the latest brief and summing it up clearly. Our software recognises the status request, reads the history in Advoware and writes a short reply in everyday language. The lawyer checks it and sends it.

What the software takes over in your firm

Answer status requests

The software recognises a request for an update, reads the history since the last message and writes a reply free of jargon.

Request documents

Notes from the first meeting become a letter listing every document still missing. If nothing arrives within a week, the reminder is ready.

Phone notes to the file

Callback requests and calls taken at reception become a file note and a follow-up for the lawyer in charge.

Illustrative use case

A status request, answered the same day

  1. 01

    The question comes in

    A client asks whether anything has happened in his unfair dismissal case. His last message was three weeks ago.

  2. 02

    The software reads the file

    It matches the email to his file in Advoware, reads what has happened since his last message, such as the summons to the hearing, and drafts a reply in plain words.

  3. 03

    The lawyer sends it

    She reads the draft, adds a sentence on next steps and sends it. The reply is stored as correspondence in the file.

How much time do status requests cost your office?Run the numbers yourself: requests per day and minutes per reply are all it takes. Open the process cost calculator

Client data stays where you decide.

A reply to a client sums up his whole file. You decide where our software runs, and we set it up exactly that way.

  • Confidentiality in the contract: we and everyone involved commit in writing to professional secrecy, as required by § 43e BRAO and Section 203 of the German Criminal Code (StGB).
  • A data processing agreement under the GDPR, signed before the software sees real data.
  • Your data is never used to train AI models.
  • Every access is logged. You see who opened what, and when.

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  • On a server in your firm

    The AI runs on your own hardware, on your premises. The data stays inside your firm.

    Private AI
  • On a dedicated server in Germany

    A server reserved for your firm alone, in an ISO 27001 certified data centre in Germany.

  • With a cloud AI in the EU

    An AI service with data centres in the EU and a data processing agreement. Often the quickest start for tasks that involve no client data.

Working safely with AI: training for client requests

Your team practises on an email as it sits in the inbox: what does the software answer, what does the AI see of it, and which question only the lawyer answers? Use the switch to see how client data stays protected.

Email from a client
What the AI sees:

“Hello Dr Engel, this is Person 8810Markus Feldmann, file Number 22214/26. Is there any news from my former employer? And should I accept the offer of three months’ salary? Thanks!”

  1. Your server inserts placeholders
  2. Sent encrypted
  3. Cloud AI processes it
  4. Your server puts the names back

Only your server knows which placeholder belongs to which person.

  1. Message arrives
  2. The AI on your server works with the full message

Nothing leaves your firm.

  1. Identify the file

    Compare name and file number with Advoware. The AI only sees both as placeholders.

  2. Put the status into plain words

    Write a short reply from the history since the last message, in the client’s own terms.

  3. Pass the legal question to the lawyer

    Recognise the question about the settlement offer. Dr Engel answers it herself, in a conversation with the client.

Connected to Advoware

You work with Advoware or another system. Replies come from the file and go back into it. Your software

Advoware assigns incoming scans, emails, E-Post and beA messages to case files automatically, monitors deadlines and offers Legal Twin AI modules for case analysis and research. You keep using these functions. Our software takes on the replies to your clients that build on this order.

Product names mentioned are trademarks of their respective owners. Mentioning them implies no partnership with the vendors and no endorsement by them.

Questions about AI with Advoware

Can the software store drafts directly in Advoware?

Where your Advoware setup offers an interface, we create drafts, file notes and follow-ups directly in the file. Otherwise your team moves them across from a work list. We check which route suits you, cloud or firm server, in the AI audit.

Can’t Legal Twin do this already?

Legal Twin helps you understand a file quickly, with analyses, summaries and a chat inside the file. Our software picks up the client’s question from the inbox, writes the reply in his language and puts it forward for review. We tell you plainly in the AI audit which fits your firm better.

Can we use AI with client data?

Yes. § 43e BRAO allows you to bring in service providers, provided they are bound to confidentiality. That is exactly what we set out in the contract, together with the data processing agreement. If the software runs on a server in your firm, the data stays on your premises from start to finish.

What does AI cost for a firm using Advoware?

The initial call is free. If the task is already clear, we move straight to a proposal. If a closer assessment is needed, the AI audit costs €500, fully credited towards implementation with AI Værk. Small solutions start at around €2,000. If we find no useful AI application, the audit fee is waived; previously agreed expenses remain payable. Our proposal lists setup, licences, hosting and support separately.

How often do your clients ask for an update?

In the free initial call, tell us which requests and letters keep your office busy every day. We will show you what the software takes over, what it costs and how it works with Advoware.

+49 4621 3919840 hej@ai-vaerk.com

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