We answer email enquiries . Each enquiry takes .
Fictional example · all figures are assumptions
What an AI audit helps you decide. An example from everyday office work.
Would an internal assistant help? Would better templates be enough? Do the documents need organising first? This fictional example shows how we examine those questions. It is not a client project or a fixed package; the scope of your audit is agreed beforehand.
Starting point: an inbox that takes time every day
The example business handles 120 similar customer enquiries a month, searching three document folders and older emails; an answer takes an assumed eight minutes, including checking.
Some documents exist in duplicate versions with no clear owner, and customer-specific prices are restricted. The aim would be less searching and drafting without using the wrong customer’s information.
What we would examine
The real workflow
Walk through a typical case and a difficult exception with the team, separating searching, drafting and checking, and verify the assumed figures.
Sources and permissions
Which documents are current and approved? Who may access each customer’s information? Even a well-built assistant needs reliable source material.
Existing software
What templates, search and interfaces does the current system offer? A new application needs a clear advantage over them.
Two approaches to compare
First, without adding AI
- Choose authoritative document versions and assign their owners.
- Create reply templates in the existing email system.
- Check how much searching and drafting remains.
If enough work remains: an internal assistant
- Connect only approved sources, with supporting passages.
- Prepare drafts using the appropriate access rights.
- People check replies; special agreements and unclear cases remain their responsibility.
An illustrative calculation using assumed figures
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Today: 120 enquiries × 8 minutes = 16 working hours per month.
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Potential time saved after review: an assumed 3 minutes per enquiry = 6 hours per month.
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At an assumed €40 per working hour, this represents €240 of available capacity per month.
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Assumed operating cost: €60 per month. The remaining calculated capacity value is €180 per month.
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At an assumed implementation cost of €3,000: €3,000 ÷ €180 ≈ 17 months to the calculated break-even point.
Recalculate with your own numbers
The same routine as a sentence, with the values from the example. Change the highlighted values and the result follows.
The example recommendation: organise first, then decide
With these assumptions, custom development would not be an automatic next step: first organise the documents and use existing reply templates, then assess whether enough search work remains to justify an internal assistant.
The six hours are not a measured saving and would not automatically cut payroll; they would be capacity for other work. Setup, source maintenance and corrections also belong in the decision.
What a possible test would check
These results would determine whether a larger implementation is justified.
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Correct sources
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Visible gaps
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Separation between customers
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Time saved after staff review
Practical guidance for secure use
An initial trial could use approved general service information without customer details; confidential documents follow once data flows and permissions are agreed, in private AI where needed.
Introduction includes training, owners for current information and shared rules for inputs, checking sources and escalation.
What this means for your audit
What does the audit cost?
If you implement with AI Værk, it is fully credited; otherwise it costs €500 for an agreed scope. You receive recommendations, project ideas and guidance on secure use. The first call is free.
How is the fee credited?
In full, when AI Værk implements. For example, if implementation is agreed at €3,000 and the €500 audit has already been paid, €2,500 remains. Operating costs and expenses are agreed separately.
What if AI is not economically worthwhile?
Then the audit fee is waived. Only expenses agreed in advance, such as travel, remain payable.
Do we have to commission a project afterwards?
No. Consulting or implementation is agreed separately; you decide how to proceed based on the recommendations.
Which workflow would you like to examine?
Describe the task and existing systems in a free first call. You do not need to send confidential documents at this stage.